Now Hiring - Appointment Specialist in Fairport, NY

Fitch Construction, Inc. is seeking individuals to handle inbound telephone and internet inquiries from customers, asking questions about our home remodeling services. Successful candidates will represent Fitch Construction services accurately and professionally in order to schedule an
in-home design appointment.

• Answer calls, set-up in-home sales appointments
• Reaches out to leads and nurtures them, maintaining a customer/service relationship
• Coordinates leads generated from internet-based companies/trade shows
• Enter customer information gathered into Marketsharp, companies CRM program
• Performs administrative functions to support all departments as needed
• Restocks showroom documentation
• Generates showroom appointments

Qualifications:

• Minimum 2 years of inside sales and/or customer service experience preferred
• Strong phone presence and the ability to work in fast-paced environment
• Excellent verbal and written communication
• Strong listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Proficient in MS Word, Excel, and Outlook

Benefits:

Fitch Construction, Inc. offers a benefit package that includes health and vision plan, paid holidays, vacation, sick time, and a company matched retirement plan.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Performance bonus

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Fairport, NY 14450: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person